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Roofs For Troops Speical

Gaf Warranties

Feb 17, 2014 | | Nashua, NH
Client's rating: 5 of 5

Dear Mark, A quick note to tell you how very pleased I am with the great work your entire staff did. I was dubious that the terrific meeting I had with Rick Lundergren, your Sales Rep., could possibly be matched with AJC's performance. I was so happy to find out that I needn't have worried. After Rick did his inspection, ACTUALLY listened, to my needs, desires, & expectations, then explained what you could & would do; he worked up the proposal (including extra variations I had asked for) and presented it to me on the spot. I never felt any pressure, only professionalism After reviewing other bids and calling him we arranged to meet and he ACTUALLY checked with AJC and told me what days you could begin. Then of course comes every homeowners nightmare. I give him the deposit and wonder will I be one of those stories on TV or in Court or both. A few days later the Permit was dropped off, then ALL the materials arrived the next day, and the call, that 'if it was still okay with me you could start' on the first day of our scheduled plan. You and your crew were unbelievably GREAT. We've all dealt with suppliers and contractors and are used to delays (natural & poorly executed) but AJC was PHENOMENAL!! The 3 roofs stripped of shingles & one roof re- sheathed, underlayment, Storm Guard, drip edge, vent pipe & chimney flashing, ridge vents & cap.......and spotless TOTAL cleanup of all debris...in one day and absolutely no inconvenience!. Actually I've found 3 old shingle nails, so I guess you guys really are human. Thank You again. The experience wasn't excruciating it was exciting.



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